| Closed question: Have you used the website before? | Yes. |
| Open-ended question: Tell me about the last time you used the website. | I think it was last week. I was trying to find an article I could send to my colleague on how to do a usability test. I found a really nice one that had lots of visuals. |
| Closed question: How long did it take you, roughly, to find that article? | I can’t remember. Maybe 10 minutes? |
| Open-ended question: How did you decide which article to send your colleague? | There were quite a few of them when I searched “usability test”. I basically just skimmed the titles. I think I opened a few in new tabs and just quickly scanned it to make sure it had the right information… |
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